Policies

Schewelsdirect.com

Our customers have requested the best prices and fast convenient home delivery on furniture and more. So…Schewel Furniture Company has teamed up with the top manufactures to bring you the best discounts on furniture & more…directly to your home. AT THESES PRICES SCHEWELSDIRECT CAN ONLY SHIP DIRECTLY TO YOU HOME! Items sold on Schewelsdirect.com are not available at our Schewel Furniture Company Retail Store Locations. We only take online credit card orders for items sold on Schewelsdirect.com.

Must Be 18 years or older to order.

Valid Credit Cards Accepted:

https://s3.amazonaws.com/websites.retailcatalog.us/2239/mm/cc-logos.jpg

Your credit card will be billed by Schewel Furniture Company.

Return / Refund Policy / Terms & Conditions For Schewelsdirect.com

Schewelsdirect.com Refund & Company Policy:

Once merchandise is received, a customer has three business days to report any damage to the item(s). We will exchange the item if the damage is caused by our transportation. There will be a 20% restocking fee for merchandise returned for a refund, merchandise must be in its original packaging with no damage, this excludes Schewelsdirect.com clearance items. Schewelsdirect.com clearance items are not returnable. All sales are final on all Schewelsdirect.com clearance items. Schewelsdirect.com must be notified before returning any merchandise bought online at schewelsdirect@schewel.com. Contact us at schewelsdirect@schewel.com or call 800-577-0511 (Monday through Friday 9am-5pm E.S.T.).

Cancellations:

A customer has three business days (Monday through Friday 9am-5pm E.S.T.) to cancel an online order at Schewelsdirect.com unless it has shipped. If the online order has shipped, there will be a 20% restocking fee. Please contact us at schewelsdirect@schewel.com or call 800-577-0511 (Monday through Friday 9am-5pm E.S.T.) for cancellations.

Privacy Policy:

Effective Date: 4/27/2017

This privacy notice discloses the privacy practices for Schewelsdirect.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect
  • With whom it is shared
  • How it can be corrected
  • How it is secured
  • How policy changes will be communicated
  • How to address concerns over misuse of personal data

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, services, or changes to this privacy policy.

Your Access to and Control Over Information  You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job e.g., billing or customer service, are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Changes

Whenever material changes are made to the privacy notice we will notify you.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 800-577-0511 (Monday through Friday 9am-5pm E.S.T.) during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Third Party Information

Our web site may contain links or display advertising from third parties. Non-Personal and Personal Information You voluntarily provide to third parties through links on Our web site may be shared with Us by Our advertisers and other third parties. In addition, We may receive Personal Information from co-registration partners when you have voluntarily agreed to allow a third party to share their data. We have no control over the privacy practices of these third parties. Please be sure to read and accept the Privacy Policy on any web site you visit.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-577-0511 or via email: schewelsdirect@schewel.com (Monday through Friday 9am-5pm E.S.T.).

Correspondence please write: Schewel Furniture Company, 1031 Main St., Lynchburg, VA 24505
Items listed on our site are not guaranteed to be in stock. Schewel Furniture Company does not warrant the accuracy or completeness of prices, items, descriptions, colors, graphics, links or other items contained on this site.